Choosing a wheelchair is a big decision. It’s not just about mobility, it’s about comfort, independence, and feeling confident while moving through the day. So when you’re shopping online for one, the process deserves real attention.
Without the chance to try before you buy, the stakes feel higher. You’re trusting pictures, specs, and product descriptions to help you make a choice that impacts daily life. That’s why it’s crucial to know exactly what to pay attention to before you click ‘buy’.
Fit First – Why Size Isn’t Just a Number
Fit is everything. If the chair doesn’t suit the body when using it, no number of features will make up for that. Measure carefully. Seat width is especially important – too narrow, and it’s uncomfortable. Too wide, and the posture suffers. When browsing wheelchairs for sale online, don’t rely on guesses or clothing sizes. Use a tape measure across the widest part of the hips when seated. That’s your guide.
Also, look at:
- Seat depth – the distance from back to knee. If it’s too deep, it cuts into the legs. Too shallow, and you don’t get enough support.
- Backrest height – shorter backrests give more freedom to move but less support. Higher ones help with posture, especially for longer use.
- Footrest and armrest adjustability – check these measurements too. It’s not just about getting in and out. It affects how you sit all day.
If you’re buying for someone else, take these measurements with them seated naturally. That’s when the body shows its real dimensions.
Manual or Powered – What’s Practical?
There’s a clear split between manual and powered wheelchairs. Knowing what suits your situation helps narrow down the options quickly.
Manual chairs are lighter and often foldable. They suit users with good upper body strength or those with help from someone to push. They’re also easier to transport.
Powered wheelchairs offer independence without physical strain, but they’re heavier, need charging, and aren’t always as portable. They’re ideal if the user can’t self-propel for long stretches or at all.
Consider daily life:
How far will the chair be used each day?
Will it need to go in and out of a car?
Is there support available to help with pushing or lifting?
These questions help figure out what kind of wheelchair will actually work in real life, not just on paper.
The Frame – Fixed or Foldable?
Foldable frames sound convenient – and they can be – but they come with trade-offs. They’re usually heavier and a bit less sturdy than rigid frames. If the chair will be folded regularly to fit in cars or for storage, that feature is worth it. But if it’s staying open most of the time, a fixed frame might offer better performance.
Also, pay attention to weight capacity. Every wheelchair has a maximum load. Don’t just skim past it. Choose a chair with at least a 10-15% buffer above the user’s weight for both safety and comfort.
Cushioning, Support, and the Comfort Factor
It’s hard to judge comfort through a screen, but it’s one of the most important parts of the experience. Look for adjustable options. Removable cushions, back support options, and tension straps all add up to better comfort, especially for long-term use.
If someone will be using the chair for hours each day, pressure relief becomes essential. A basic seat cushion won’t cut it. Look into more advanced cushioning systems designed to reduce pressure points and improve circulation.
Other details to check:
- Breathable fabrics – especially important for warmer climates or extended use
- Padding in the armrests and back – it makes a big difference over time
- Seat angle and tilt options – particularly for users with posture concerns or medical conditions
Wheels and Terrain – Where Will It Be Used?
Not all wheels are created equal. Standard small front wheels (casters) and larger back wheels are common on indoor-friendly models. These are easier to manoeuvre in tight spaces but might struggle on rougher ground.
If the user will be outdoors often, especially on uneven surfaces, look for chairs with more robust tyres and suspension systems. Pneumatic tyres (air-filled) offer better shock absorption, while solid ones are maintenance-free but give a bumpier ride.
Think about kerbs, gravel paths, grass, slopes, and even supermarket car parks. Will the chair handle all of those? Also, check the turning radius. The tighter it is, the easier it is to navigate indoors.
Transport and Storage – Think About the Routine
It’s easy to focus on the person using the wheelchair, but what about the person loading it into a car? If that’s part of the routine, weight and foldability are just as important.
Look for:
- Total weight of the chair (including the battery for powered options)
- Whether it folds in half, comes apart, or collapses in sections
- Ease of locking and unlocking the frame
Even five extra kilos can make a difference if you’re lifting it daily. And if space at home is limited, storage size might be a key deciding factor.
Safety Features – Often Skipped, But Important
There are a few practical extras that shouldn’t be overlooked:
- Anti-tip bars – especially for lightweight or high-seated chairs
- Brakes that are easy to reach and lock securely
- Reflectors or light-colored parts for visibility in low light
- Lap belts or harnesses – these aren’t always included but can be added
Some chairs also come with optional accessories like trays, cup holders, or bags. These small things often make daily use more manageable, so it’s worth checking what’s included versus what’s an add-on.
Delivery, Returns, and Assembly – The Not-So-Exciting Essentials
Before committing, check the fine print. Some chairs arrive fully assembled. Others need a fair bit of set-up. If tools are required or parts need to be attached, make sure there’s someone who can help if needed.
Delivery charges, timelines, and return policies can also vary a lot. If the chair doesn’t fit or isn’t comfortable, will you be able to send it back easily? Some retailers offer trial periods, but others don’t. Read carefully.
One More Thing Before You Buy
Buying a wheelchair online can be convenient and offer a great choice, but only if you take the time to compare and read closely. Specs can look similar at a glance, but it’s the small details that shape how the chair will feel to use every day.
Ask questions. Check the return policy. Look for real photos and reviews when available. Don’t rush. A bit more time spent researching now can save weeks of hassle later.
Choosing a wheelchair isn’t just a transaction; it’s a decision about how someone moves through the world. And that deserves care.


